Returns / Exchanges
Square Up Fashions strives to provide you with the highest quality products. If you are unhappy with your purchase for any reason, you may request a full refund. The refund request must be made within 10 days from the date you receive your item(s). Worn items are NOT returnable. Absolutely no returns after 30 days.
How to Request a Refund
To request a refund please email info@squareupfashions.com to receive return authorization. Your item must be unused and in the same condition that you received it.
Below are the steps to return an item:
- Email info@squareupfashions.com to request return authorization. Before a return can be processed, we need to verify the purchase was made on SquareUpFashions.com. We also need to confirm the item(s) being returned were received in the last 10 days. Once returned and inspected, we can issue you a refund. After the 10 days, only a store credit or exchange is allowed. After 30 days all sales are final.
- Repackage your return and include a copy of the return authorization email from Square Up Fashions.
- Ship the package back to the Square Up Fashions Returns Department via USPS, UPS, or FedEx To:
Square Up Fashions Returns Department
4143 Avenida De La Plata
Oceanside, CA 92056
Receiving Your Refund
Once your return is received by us, your refund will be processed within 5 business days. SquareUpFashions.com does not charge restocking fees. You will receive a full refund to the credit card or Paypal account originally used. Shipping is Non-Refundable.
Damaged or Incorrect Items
If your item(s) was damaged during shipping, or if there are missing, or incorrect items, we must be notified within 7 days to correct the issue. Please email your request to info@squareupfashions.com.
Non-Refundable Items
- Pettipants
- Custom Made Garments
- Rush Fees
- Customization Fees
-Shoes that show ANY signs of wear
Shipping Back Your Return
You will be responsible for paying for your own shipping costs for returning your item. If you are shipping an item over $75, you may consider using a trackable shipping service or purchasing shipping insurance in case your item is lost during transit.
